Projects - Transfollow & Viaservice

One portal to digitalise all transport operations + two functional websites.

Details

Scope UX, UI, QA, PM, frontend development (portal) , frontend & backend development (website)
Technologies Frontend for the TransFollow portal: Angular

Frontend for the TransFollow & Viaservice WWWs: in-house framework based on SiteOrigin page builder

Backend for the TransFollow & Viaservice WWWs: WordPress
Business sector Transportation
Model of collaboration Time & Material
iteo Team 1 UX Designer
1 UI Designer
2 PMs
1 QA Specialist
2 frontend developers
2 WordPress developers

Transport-centered portal that allows managing transports in real-time & additional two business websites with a coherent design.

Timeline

March

start of work on the portal

March

first works on the WWWs

May

launch of the WWWs

June

final adjustments and finished MVP version of the portal

Project’s highlights

TransFollow Portal allows users to have access to all the transport-related data and status on one single digital interface as well as share information with drivers in real-time and update the freight documents instantly. It simplifies administration, reduces costs, streamlines transport operations and facilitates quality control to help perform more efficient transport operations.

Business needs and goals

One of our client’s goals was to improve an existing portal and build a convenient information exchange platform for logistics chains to make it more visible, cost effective and flexible.

Another purpose was creating two websites, TransFollow and Viaservice, that will successfully and efficiently present our client’s products and services.

Portal functionalities

Creating and managing transport orders
Sharing transport related information with partners and customers
Managing and dispatching missions to drivers and partners
Instant access to all digitally signed proof of deliveries (eCMR)
Real time alerts on all transport exceptions
Real-time visualization of status and details of ongoing operations
Availability of all transport documents in a unique and centralized repository

Portal – Challenges & solutions

Creating GUI from scratch based on existing REST API in Angular 11
Custom integration with Google maps – creating custom markers, integration with Google Place API
Google Maps API quota – providing a custom caching mechanism
Dynamic handling of extensive forms
Multi Step forms
Handling transports with different levels of complexity
Digitalizing transport documents in a way that it will still be familiar to the doers but also easy to manage in the system
Creating a dashboard that will allow to preview a current transport situation and act upon it if needed

WWW

We created two websites, TransFollow and Viaservice, with designs provided by the client, complemented and refreshed by our team. We provided additional custom functionalities to make the website friendlier and facilitate the process of finding a desired product.

The websites’ backend was based on WordPress. Their frontend used an original in-house framework created by our development team and based on the SiteOrigin page builder. It’s highly user friendly, allowing a quick and easy implementation of changes – our client’s team was able to use it after one short session of training. Additionally, both of the websites are reusable. If there’s a need to create a new page or section, it can be done effortlessly with prearranged components.

Tests were performed based on documentation and mock-ups. We discussed all doubts and ambiguities abreastly with our team and client. Websites were verified on varied browsers (Chrome, Firefox, Opera, Edge, Safari) and different operating systems (Windows, MacOS, Android, iOS). We checked all of the app’s functionalities, paying a significant attention to correct display and responsiveness of the websites.

Outcome

Working in a close collaboration with our client, we managed to create transport-centered TransFollow Portal that gave such advantages to the companies uses it:

A large reduction in paper use
Substantial less administrative burden
Real-time insight into a shipment
Time and cost savings

And the websites that we developed showcase our Client’s company as well as the present TransFollow Portal features.

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